Tech-Enabled Services
Tech-Enabled Services
Tech-Enabled
Services
People + expert operations that make distributed care work behind the scenes—powered by a medical-grade, HIPAA-compliant 3PL built specifically for healthcare.
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400k+ Patients Connected
Compliant & Certified
Available in all 50 States
Integrated logistics built for distributed care.
Clinical-Grade Certifications & Compliance
Medical-grade operations with HIPAA-compliant handling, regulatory traceability, and chain-of-custody controls—ensuring every shipment meets healthcare standards.
End-to-End Order Management & Visibility
Track every order, device, and kit with full transparency through our healthcare-focused WMS, including real-time inventory, status updates, and operational analytics.
Specialty Handling, Configuration & Cold Chain Support
Temperature-controlled storage, device configuration, and specialized fulfillment for connected devices, diagnostics, and high-sensitivity clinical products.
White-glove support for patients, providers,
and program teams.
Patient Onboarding & Activation
Streamlined enrollment and education workflows designed to drive first-time-right activation and sustained program engagement.
Device & Program Concierge Support
Our device-trained specialists provide empathetic, hands-on support across phone, chat, text, email, and app—ensuring patients stay confident and connected.
Escalation & Issue Resolution
Dedicated concierge teams resolve technical issues, device questions, and operational escalations with healthcare-grade responsiveness.
Dedicated Program Partnership
Hands-on partnership from program experts and account managers who optimize workflows, refine operations, and ensure your distributed care program scales smoothly.
Centralized sourcing and procurement for
distributed care.
SKU Standardization
Reduce waste and complexity with unified SKUs, standardized product catalogs, and consolidated supply oversight across your programs.
Device & Supply Vendor Sourcing
Access clinically vetted devices, diagnostics, RPM hardware, and consumables from a network of trusted healthcare suppliers.
Contracting & Procurement Workflows
Digitally managed purchasing workflows with approvals, audit trails, and compliance tracking built for distributed care operations.
Ready to scale your program?